Unfortunately DHL is still reaching the capacity limits in some parcel centers in Germany and delays in the standard delivery time must be expected.
Especially for intercontinental shipments postal service points out that there may be delays in transport.
The transport capacities to many parts of the world are currently still significantly reduced, so that the dispatch of letters and parcels can only be maintained with special measures and sometimes only via detours. Until further notice, shipping is currently carried out using combined air and sea freight. This can lead to longer terms than usual.
For a punctual delivery of your order, we therefore recommend choosing UPS shipping in the checkout process.
---> COVID-19 Info - Order handling and shipping as usual - store still closed
For organizational reasons (including a greatly increased number of online orders, emails and returns, hygienic effort, sales space that is too small), our shop in Hochheim remains closed until further notice.
Online orders will continue to be processed as normal and usually received by 2:00 p.m. (CET) shipped the same day.
The current processing time for emails and returns is approx. 2-4 working days!
We hope for your understanding. Thanks for your patience!