DHL transit time info // COVID19: store closed - order handling and shipping as usual

---> DHL (postal service) transit time delay (status 28.12.2020)

Unfortunately DHL is still reaching the capacity limits in some parcel centers in Germany and
delays in the standard delivery time must be expected.

Especially for intercontinental shipments postal service points out that there may be delays in transport.

For a punctual delivery of your order, we therefore recommend choosing UPS shipping in the ordering process.

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---> COVID-19 Info - Order handling and shipping as usual - store still closed

For organizational reasons (including a greatly increased number of online orders, emails and returns, hygienic effort, sales space that is too small), our shop in Hochheim
remains closed until further notice.

Online orders will continue to be processed as normal and usually received by 2:00 p.m. shipped the same day. Unfortunately, phone and email support is currently very limited.
The current processing time for emails is approx. 2-4 working days!

The current processing time for returns is currently also approx. 2-4 working days!

Stay healthy! Your Grindhouse Team